
Intake that reduces response times and improves outcomes
Kingstree services act as an ecosystem. Clients can enter the ecosystem at one point using one or more services or have Kingstree build a comprehensive program.

In injury management and care coordination, our approach prioritizes immediate connection and personalized care pathways. Registered nurses guide the critical injury intake, setting the stage for nurse triage and ensuring real-time communication among care providers. We utilize digital tools for efficiency, with 24/7 Triage Nurses offering customizable care scripts, telehealth, and personalized post-triage callbacks. Balancing the needs of injured workers, providers, and employers is central, with a focus on security and HIPAA compliance. Our business intelligence quantifies the impact, reducing ER visits, claims costs, and improving reporting timeliness. Electronic data exchange, including RMIS integration, enables real-time report distribution and customization. Our holistic, efficient, and personalized approach makes us a trusted partner in care coordination.
Immediate Connection
Critical step in the Injury Intake process.
- Immediate and appropriate care direction by a registered nurse.
- Sets the stage for Nurse Triage.
- Provider coordination occurs in real-time for care direction.
- Establishes clear communication that continues throughout care management.
- Digital applications are available to further expedite the process.
- Establishes trust.


Personalized Care Path
Kingstree Triage Nurses are domestically based and available 24/7.
- Customizable call scripts are available.
- Care coordination includes use of authorized networks and telemedicine.
- Post-triage call back options are available with personalized communications for all callers.
Multiple Communication Channels
The balance between the injured worker, provider and the employer is central to the Kingstree approach.
- All reports are sent real-time, according to your client service instructions.
- Secure storage protocols. SOC 2 Type II


Kingstree’s Business Intelligence
Kingstree’s Business Intelligence analysis documents the savings impact to workers’ compensation programs.
- Reduction of costly ER visits by assessing appropriate treatment needs.
- Decreased overall claims costs.
- Improved injury reporting lag-time.
Electronic Data Exchange
Integration with client designated RMIS systems.
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Provides real-time report distribution.
- HIPAA compliant.
- Customizable to support client-specific requests; OSHA pharmacy first fill and RTW details.

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