When necessary, seamless transition occurs from telephonic to field case management ensuring central coordination.
Kingstree services act as an ecosystem. Clients can enter the ecosystem at one point using one or more services or have Kingstree build a comprehensive program.
At the heart of our FCM philosophy is the achievement of a harmonious balance between the welfare of injured workers and the interests of program participants. With a nationwide presence, our dedicated field representatives are prepared to respond quickly to complex or catastrophic injuries. We align our strategies with your business rules to ensure seamless coordination. Our focus is on proactive communication, individualized action plans and cost-efficient expense management to achieve outstanding results.
National Cioverage
Kingstree’s national field staff is ready when and where needed for medically complex or catastrophic injuries.
- Referral criteria and communication are based on client business rules.
Advocacy Based Philosophy
Our model strikes the perfect balance between the injured workers and the program stakeholders. Resolution barriers are identified quickly during the initial field assessment with responsive action plans.
Individual Action Plans
Manage the cost of the risk without jeopardizing the integrity of the care needed. Individualized case management plans are developed based on medical and claims issues along with targets for return to work utilizing evidence based guidelines.
Proactive Communication
Kingstree’s on-going central control and communication process yields better results.
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Collaborative communication between injured worker, provider, employer and the claims team occurs via secured channels.
- Needs of injured workers are assessed during the recovery process for progress compliance to treatment plan.
Expense Control
Clear, concise, goal focused communication and transparent oversight of the claim result in better outcomes.
- Drives claim to resolution.
- Reduce overall length of disability.
- Decrease indemnity cost.
To learn more about Field Case Management and all of the Kingstree Case Management Services.